Visit NEW CIK Markham Store to Receive a FREE Gift

CIK Telecom as one of the largest independent Internet company has moved our national head office to Markham in September of 2017. As a commitment to provide best service, highest speed and lowest price to our neighborhood, we opened a corporate store located at First Markham Place, unit 155, 3255 Highway 7 on November 1st 2017! It is open 7 days a week from 11:00 am to 7:00 pm to better serve our customers. Services we provide in the new store include:

•     New Customer Sign Up
•     Invoice Payment
•     Technical Support (Sat. and Sun. only)
•     Equipment Return
•     Equipment Pickup

Come visit us from the grand opening day until December 31, 2017, and receive our wonderful limited gift* for FREE. No sign up required. Limited quantity; don’t miss out!

The unique lifestyle destination will also provide customers the opportunity to discover new trends in technology and telecommunication with a retail space. In addition , a knowledgeable and enthusiastic team will deliver expert information and advice to create the finest customer experience.

At the same time, 241 Whitehall Drive is back to regular working hours and open Monday to Friday from 9:30 am to 6:00 pm. For additional information, please visit www.ciktel.com, or call 24×7 hotline at 416-848-1517.

CIK Fiber

Currently, CIK Fiber Internet is available in many buildings in Markham area, such as Eko Condos, Langham Square etc. Households in these buildings can access to faster, cheaper and more stable internet service from CIK Fiber.

CIK Fiber Internet is not available in your building? We will upgrade your building with latest Fiber technology for FREE, delivering speeds of up to 1000 Mbps directly to your unit. Get your building upgraded TODAY! Check out our website www.ciktel.com/FTTB and ask us how.

*Gifts cannot be cashed. Only one gift per person. Free gifts while supplies last.

New CIK Store Grand Opening in Markham on November 1st 2017

CIK Markham store at First Markham Place, unit 155, 3255 Highway 7, is open today! It is open 7 days a week from 11:00 am to 7:00 pm to better serve our customers. Services we provide in the new store include:

• New Customer Sign Up
• Invoice Payment
• Technical Support (Sat. and Sun. only)
• Equipment Return (No mail return*)
• Equipment Pickup

The unique lifestyle destination will also provide customers the opportunity to discover new trends in technology and telecommunication with a retail space. In addition , a knowledgeable and enthusiastic team will deliver expert information and advice to create the finest customer experience.

At the same time, 241 Whitehall Drive is back to regular working hours and open Monday to Friday from 9:30 am to 6:00 pm.

*CIK Markham store only accepts the equipment return in person.

You have a special Anniversary offer waiting!!

In CIK’s 14th year anniversary, we are grateful to our clients and customers who trusted in us to help them provide immaculate services and products. Your demands, challenges and feedbacks have pushed us to go ahead and improve vigorously. Our success story remains incomplete without the support of our clients and customers. Not only have you made us a part of your lives but also helped us reach out to the world. YOU spread the word faster and in a better way than any of our promotional means could.

In our anniversary, we want to share our happiness with you, because our customers make us who we are. To show our appreciation for your patronage over the years, we are now offering a special anniversary promotion plan to every new customer. We have special plans tailored to different customers in different provinces.

Ontario

50M FTTN Internet + Home Phone + Skinny basic TV at ONLY $49.99/m 

• Download speeds up to 50 Mbps
• Upload speeds up to 10 Mbps
• Unlimited usage
• Free home phone Canada-wide calling included
• Free local Skinny TV package included
• First year $49.99/m; after $59.99/m
• Modem free to use; TV STB rental $3.99/m
• No contract

Quebec

15M FTTN Internet + Home Phone at ONLY $29.99/m 

• Download speeds up to 15 Mbps
• Upload speeds up to 10 Mbps
• Unlimited usage
• Free home phone Canada-wide calling included
• First year $29.99/m; after $39.99/m
• Modem free to use
• No contract

West Coast(Alberta, British Columbia, Manitoba and Saskatchewan)

150M Cable Internet + Home Phone at ONLY $59.99/m 

• Download speeds up to 150 Mbps
• Upload speeds up to 15 Mbps
• Unlimited usage
• Free home phone Canada-wide calling included
• Free local Skinny TV is available*
• First year $59.99/m; after $69.99/m
• Modem free to use
• No contract

With the prices and services that we are offering you can enjoy all your surfing, gaming, streaming, calling, and downloading without worrying about your bills or usage. Also Sharing is Caring, when you invite your friends through our referral program you can earn Rewards!

We plan to keep our business and relation growing with you and continue to provide you nothing less than the best. With your support, we wish to explore new heights this year.

*TV STB rental $3.99/m is required.

CIK Customer Support Centre at 282 Consumers Road Permanently Closed

Our Toronto Customer Support Center, currently at 282 consumers Road is permanently closed, effective from September 11th,2017. From September 6 to 10, 282 Consumers Road will be open with minimal technical support only, and no customer care or sales support.

Effective from September 11th, 2017, technical support and customer services will be available 7 days a week from 9:30am to 6:00pm at 241 Whitehall Drive, Markham.

Effective from October 16th, 2017, CIK Markham store at First Markham Place, unit 155, 3255 HWY 7, will be open 7 days a week from 11am to 7:00pm and 241 Whitehall Drive will be back to regular working hours and open Monday to Friday only from 9:30am to 6:00pm.

For sales inquiries please call our 7×24 hotline 416-848-1517 or visit our Markham store after October 16th, 2017.

CIK Sponsoring LanceBotics 200 Robotics Team

CIK Telecom is proud to be able to sponsor LanceBotics 200 Robotics Team, who has made it to the Vex Robotics World Championships in 2014- 2015, with a second visitation in 2015- 2016.

LanceBotics, established in 2013, is Leaside High School’s Vex Robotics club. Its Team 200 is an extracurricular robotics team of 45 Leaside High School students, a teacher volunteer and parent helpers. LanceBotics Team 200 is divided into three different teams (Team 200A, 200B and 200C) competing against other schools in VEX Robotics competitions.

With the supports of CIK and other sponsors, LanceBotics Team 200 can focus on the next VEX Worlds Robotics competition season. We believe LanceBotics will have many successful years to come.

CIK is ranked as one of the Best Gaming ISPs for Canada 2017

Last year, CIK Telecom was selected as one of the Top 10 Fastest ISPs of 2016 in Canada by PC Magazine. At the same time, CIK also came in at 6th in the Best Canadian Gaming ISP with a score of 66.6. The result is based on the connection like latency and jitter instead of download and upload speeds.

A low latency connection do not always equate to high speeds. Recently, PC Magazine notes where all of these high-quality connection ISPs fall when it comes to speed. In term of speeds, CIK’s speed index is higher than Fibernetics, Teksavvy and Telus on the chart of Best Gaming Canadian ISPs of 2017.

Still in a festive mood: CIK special Canada 150 internet bundle promotion!

We at CIK extended for a limited time high speed 15M Fiber internet + FREE home phone + Local TV Skinny basic for new customers in Ontario!

15M FTTN Internet+Free Home Phone+Local TV Skinny Basic* for ONLY $39.99/m

• UNLIMITED usage
• Unlimited Canada-wide calling
• Hardware free to use
• 2-year price guarantee
• NO contract
• Processing fee $29.95 (original $69.95)

With the prices and services that we are offering you can enjoy all your surfing, gaming, streaming, calling, and downloading without worrying about your bills or usage. Don’t miss out! Visit http://www.ciktel.com for more information and more great deals!

Sign up now for this exclusive offer!

*Local TV Skinny Basic optional, first year free, $9.99/m after, (TV BOX rental of $3.99/m is required).

We are Moving!

Our Toronto head office will be moved to 241 Whitehall Drive, Markham, ON, L3R 5G5 effective from May 29,2017. All Equipment return & mails in East Coast will be this new location.

Toronto Customer Support center current at 284 consumers Road will be closed on May 27 and will be re-open on May 29 at 282 Consumers Road, North York, M2J 1P8 temporarily till July 16,2017 with 7 days a week 10:00am to 5:00pm except stationary holiday for new customer signup, payment and equipment testing & replacement.

 

From July 17,2017, Toronto Customer support center will move to Unit 155, First Markham Place, 3255 Highway 7, Markham opening 7 days a week.

Obtenez 15M Internet et téléphone maison à seulement 29,99 $ / m

Vous recherchez un Internet haut débit vraiment illimité et un kit de téléphone à un prix abordable? De bonnes nouvelles pour les clients au Québec, CIK lance une offre de paquet de temps limité pour un prix imbattable.

 

15 Mo 2 en 1 paquet (Internet + Téléphone à domicile) à seulement 29,99 $ / m *

 Vitesse de téléchargement jusqu’à 15 Mbps

 Utilisation illimitée

 Matériel GRATUIT à utiliser

 Aucun contrat

 Frais de traitement 29,95 $

 Appels illimités au Canada

https://www.ciktel.com/promotion/qc15m

Ne manquez pas. Passez ou appelez nous et économisez avec CIK Telecom!

 

Le plan ci-dessus ne correspond pas à vos besoins? Pas de problème! Nous avons divers accords sur Internet qui satisferont votre besoin . Visitez notre site Web à http://www.ciktel.com pour en savoir plus sur nos services.

 

CIK Telecom est l’un des plus importants fournisseurs indépendants de services Internet au Canada. Notre couverture de réseau de la côte est à la côte ouest couvre l’Ontario, le Québec, le Manitoba, la Saskatchewan, l’Alberta et la Colombie-Britannique. Nous avons plus de 300 employés qui fournissent des services à plus de 160 000 clients avec un téléphone 24 x 7, un chat en direct et un support par courrier électronique en 8 langues. Nous avons classé le 25ème rang de la société à croissance rapide parmi les entreprises au Canada. En 2015, nous avons attribué à speedtest.net une vitesse plus rapide classée au quatrième rang parmi les fournisseurs de services Internet en Ontario. Récemment, CIK est classé parmi les 10 meilleurs fournisseurs de services Internet les plus performants au Canada en 2016 par PC Magazine.

* Première année 29,99 $ / m; Après 39,99 $ / m

7 Ways to Protect Yourself Online

Internet has become very popular and a large percentage of the entire world’s population is now online. Even without stepping out of your home, you can do almost everything with just a few clicks or swipes of your finger. Internet has made our life so much better and easier…or has it? We can do all the banking and pay our bills online; we can do online shopping without going to the mall; some people can even work from home, or attending a school online through the internet. However, the more time you spend and rely on the internet, meaning the more you expose yourself to the online world, giving hackers more opportunities and eventually put yourself in danger.

To protect yourself online, here are few things you can do:

1. A smart and strong password that make no sense

For everything that needs a password, you can create a complex password and make it difficult to guess. Use a random password that has no meaning. Try to have your password that contains capital letters, numbers, special characters, and more than six characters. Avoid using any personal information such as your name, day of birth, or cell phone number in your password. If possible, try not to use the same password for every account you have. And most importantly, change your password once in a while.

2. Protect your personal information

There are lots of websites and social media that allow you to put your personal information such as date of birth, address, mother’s maiden name, etc. However, sharing your personal information online is similar to sharing it to the public. Unless it is necessary and mandatory, otherwise do not over share information and reveal too much about yourself on the internet.

Furthermore, be careful about sending any personal information through online communications such as email and instant messaging programs, unless you really know who they are.

3. Avoid clicking on pop-up windows

When you browse the web you are sometimes presented with pop-up windows. Clicking and closing on one of these pop-up windows might actually infect your computer with spywares. Don’t ever trust the buttons that labelled “Cancel” or “Close” anywhere in a pop-up window. To safely close a pop-up window, you should close it on the taskbar or Windows Task Manager.

4. Check URLs, don’t click on email links or attachments you don’t recognize

You should be careful before clicking on any links and attachment that you don’t recognize. Hackers can harvest usernames and password through those links. Even though the link looks like the one you used to use, make sure to double check, because there are a lot of fake websites that look like the original ones but the URLs are slightly different.

5. Secure your wireless connection

Consistently change your network’s name and password (as mentioned above, the password should be strong and complex). Try not to provide personal information while using the public Wi-Fi network.

6. Install security/ anti-virus software

An updated security/ anti-virus software will give you protection from cyberspace threats such as  adware, identity theft, spam, spyware and virus.

7. Monitor children’s online activities

There are lots of information and danger zones online. You can put the computer in a common area so you can easily monitor while they are using the computers. Also, you can install a kid Wi-Fi to control and monitor their online activity.

 

Protect yourself online. Enjoy the fun and freedom that internet gives you!